2011

Leaders – You Can’t Always Win – Facing the No Win Scenario

Greetings Leaders! For you Star Trek fans, I’m sure you’re familiar with the Kobayashi Maru scenario. In both the original Star Trek series and the movie that was released in 2010, Kirk faced a computer simulation developed by Spock while at Starfleet Academy. The simulation was created as a “no win” scenario to teach the

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How To Handle Poor Performance – Salon Takeover

Greetings Leaders! My daughter and I were watching Tabatha’s Salon Takeover on Bravo the other night where one of the hairstylists was obviously a poor performer. She wasn’t great at time management, talked incessantly about herself, disregarded her client’s time constraints, was a poor listener, didnt’ take criticism to heart and was a drag on

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