With all the news about the auto industry, I thought it appropriate to comment on why they are in such a tenuous position. The reasons are simple, failure to look ahead and poor customer service. Enough has been said about their failure over the past twenty years to plan for the long term. But what about customer service? I’d […]
A Lesson in Customer Service from the Auto Industry Read More »
While surfing the internet, I came across an interesting website hosted by Carl Icahn. For those of you not familiar with him, he is listed at number 20 on Forbes’ list of richest Americans. He has a reputation, some of it not so great, as being greedy and arrogant. The Wall Street Journal (WSJ) today
Corporate Mismanagement Read More »
Some 33 years ago, I left home for the US Naval Academy filled with lofy ideals and a true desire to protect the democracy that our country stood for. Although as a young teenager of a middle class family in America, I certainly did not understand the complexities of global politics and the different strategies
Why I served… What we have to hope for… Read More »
I’ve been blessed with never having to file for bankruptcy, but I’ve come awfully close to running out of money. When I left active duty from the US Navy in 1992, I was college educated, had 8 years of great leadership experience and was accustomed to being in charge of missions where if you make
How to recover finanically… Read More »
Based on my reflections over the past few months, I have come to more fully realize (and appreciate) that to successfully reach your dreams, you must pay a price. Now, I know there are the “lucky” few who somehow win the lottery, but these are definitely exceptions, and based on many of the stories we
Are you willing to pay the price? Read More »
Over the past two months, I’ve been reflecting on life and have done some housekeeping. It’s been interesting to say the least. Between the craziness of the global economy and the steady pace of life, it was a good time to slow down and just reflect. Robin Sharma calls this doing a clean sweep. Taking
