As I gave a presentation at the PMI Sacramento Valley Chapter PMO Interest Group yesterday, I was reminded that in addition to the “what” we do, “how” we do things is just as important. Project Management Offices are good at determining what Project Managers do. They develop forms, process and procedures. What seems to get lost though – is how things get done. How are people treated? What are the core values of the organization? What behavior is acceptable or unacceptable?

As you go about your daily routine – keep a mental note of how you are treating others and if clarity exists around what is acceptable or expected behavior.

Follow these links to a either a flier on how to build an effective Credo Statement or to see the power point presentation on Ethics Nightmares (2.5mb).

All the best…
All the time…

JT